Frequently Asked Questions

What is the SMILE CLUB program all about?
Smiles is a loyalty program to treat all our customers! It is complimentary and allows you to earn smiles every time you dine with Barbeque Nation. You can redeem these smiles on your next visit to any of our outlets.
Do my Smiles Coins expire?
The Smiles Coins you collect will expire after 180 days from the date it got credited. We ensure that older smiles coins are used first.
How do I join Smiles Coins?
All Barbeque Nation customers are auto-enrolled into the Smiles Coins program. You just need to download our app or login to www.barbequenation.com using your mobile number to know further about your Smiles Coins!
How do I earn Smiles Coins?
Managing Smiles Coins is easy as 1,2,3. Reserve a table with the same number you used to create an account for Barbeque Nation. Enjoy a lovely meal with delicious grills, main course and desserts. Pay your bill as you like, either online through our app or at the outlet and you will automatically be credited with Smiles Coins in your account. These Smiles Coins can be redeemed on your next visit.
How many Smiles Coins do I earn on every visit?
You will earn 5% of the billing amount before taxes and they will be auto credited to you. Smiles Coins earned can be redeemed on your next visit. Each Smiles Coin is equivalent to a rupee! That means 500 Smiles Coins = 500 rupees!
What is the value of each Smile Coins at the time of redemption?
Each Smile Coins is worth a rupee. That means 500 smiles coins = 500 rupees!
Where can I get information about my Smiles Coins?
Just log in to Barbeque Nation via app or website, go to your profile and click on Smiles Coins. This page will inform you about the amount of Smiles Coins earned, redeemed and even expired.
How do I redeem my Smiles Coins?
To redeem your Smiles Coins, log in to Barbeque Nation through your mobile app or website and book a table. During check out, you will find an option to add Smiles Coins and reserve a table.
I wanted to associate with Barbeque Nation as a supplier, whom shall I contact?
Please write your query to [email protected]
How do we get notified about upcoming outlets?
Follow our social media pages for the latest updates including upcoming outlets
Still can’t find what you were looking for?
Our customer support is here to assist you. Contact our support